Analytics Intelligence Empowerment


Detectent Launches InfoXchange Webinar Series

Detectent launches new InfoXchange webinar series. These webinars are designed for the sharing of information amongst those individuals that have responsibility for the design and operation of a continuously improving revenue assurance process.  InfoXchange meetings are a forum for Detectent’s customers, which now represent more than one-third of the largest IOUs in the country as well as many leading municipal utilities, to discuss critical and timely issues affecting Revenue Assurance.  

Meters Off System and Advanced Features of Investigation Forms
Paul Unruh, Manager Revenue Investigations for ComEd, and Tricia Munro, Manager of Customer Projects for Detectent present on Meters Off System project where they are targeting premises that are active but are missing from the utility billing system.  Christine Smith, Senior Investigator for We Energies provides a preview of the advanced features of Detectent's on-line investigation form and how these features are used by We Energies.  
Geospatial Analysis & Detectent Customer Council
Senior Analyst Matt Clayton presents on the subject of Geospatial Analysis followed by Randy Howe, Supervisor of Revenue Protection for SCANA, presents examples of how they have been utilizing this tool. Also discussed is the establishment of a Detectent Customer Council (DCC). 
Civil and Criminal Remedies for Theft
Natt Reifler from The Law Offices of Palmer, Reifler & Associates present about their winning approach to maximizing civil recoveries.  
Overview of We Energies' Revenue Protection Work Process
Christine Smith, Senior Investigator for We Energies, presents their Revenue Protection work process and discusses how this process was developed around Detectent case work and evolved for application to all cases.  
Contact Detectent with topic requests or for access to past or future InfoXchange webinars.














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