Analytics Intelligence Empowerment

 

Detectent Launches InfoXchange Webinar Series

Detectent launches new InfoXchange webinar series. These webinars are designed for the sharing of information amongst those individuals that have responsibility for the design and operation of a continuously improving revenue assurance process.  InfoXchange meetings are a forum for Detectent’s customers, which now represent more than one-third of the largest IOUs in the country as well as many leading municipal utilities, to discuss critical and timely issues affecting Revenue Assurance.  

CustomerIP as part of the Smart Meter Deployment at ComEd & Offline Capabilities of the Investigate Module
David Pautlitz, Senior Business Analyst at ComEd, discusses how CustomerIP is being deployed as part of their 5 year smart meter deployment plan. David Vallejo, Manager of Customer Projects at Detectent, presents the recently released offline functionality of the Investigate Module of CustomerIP.
 
Meters Off System and Advanced Features of Investigation Forms
Paul Unruh, Manager Revenue Investigations for ComEd, and Tricia Munro, Manager of Customer Projects for Detectent present on Meters Off System project where they are targeting premises that are active but are missing from the utility billing system.  Christine Smith, Senior Investigator for We Energies provides a preview of the advanced features of Detectent's on-line investigation form and how these features are used by We Energies.
 
Geospatial Analysis & Detectent Customer Council
Senior Analyst Matt Clayton presents on the subject of Geospatial Analysis followed by Randy Howe, Supervisor of Revenue Protection for SCANA, presents examples of how they have been utilizing this tool. Also discussed is the establishment of a Detectent Customer Council (DCC). 
 
Civil and Criminal Remedies for Theft
Natt Reifler from The Law Offices of Palmer, Reifler & Associates present about their winning approach to maximizing civil recoveries.  
 
Overview of We Energies' Revenue Protection Work Process
Christine Smith, Senior Investigator for We Energies, presents their Revenue Protection work process and discusses how this process was developed around Detectent case work and evolved for application to all cases.  
 
Contact Detectent with topic requests or for access to past or future InfoXchange webinars.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

NEWS AND ANNOUNCEMENTS
Sep 04, 2014
Pre-built Enterprise Analytics
Utilities are “getting it together” and some are taking advantage of pre-built enterprise analytics platforms. Read More »»
Aug 26, 2014
Detectent Extends Technical Support Hotline Hours in Eastern Time Zone
Detectent announced today that it has extended its technical support hotline hours. Users of CustomerIP will now have 13.5 hours of technical support hotline each working day. Read More »»
Jul 09, 2014
Detectent Congratulates the Utility Workers Union of America (UWUA) Local 223 Gas Division for the Birdie for Warmth Charity Golf Outing
The Birdie for Warmth Charity Golf Outing contributes to emergency energy assistance to Michigan families in need. Read More »»
CUSTOMER EVENTS & TRADE SHOWS
Sep 08, 2014
2014 WSUTA Conference
Detectent will be exhibiting at the upcoming Western States Utility Theft Association Conference (WSUTA), in Long Beach, CA on September 8th – 11th Read More »»
Sep 17, 2014
2014 NURPA Revenue Protection Conference & Training Seminar
Visit Detectent at the 2014 NURPA Revenue Protection Conference & Training Seminar September 17-19, 2014 at The Queensbury Hotel in Glens Falls, NY. Come experience our revolutionary software solution, CustomerIP, firsthand and explore the vast software solutions Detectent has to offer! Read More »»
Oct 22, 2014
Utility Analytics Week 2014
Join Detectent at Utility Analytics Week 2014, October 22-24, 2014 in Newport Beach, CA to experience our unique and innovative data analytics software solution, CustomerIP. Read More »»